With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

The concept of a configuration management system (CMS) is an idea whose time has come - particularly since the release of IT Infrastructure Library (ITIL) Version 3, known as V3. ITIL V3 devotes ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

Based on industry-standard IT Infrastructure Library requirements for enterprisewide database management with consistency and simplified integration among different management processes, the CMDB is ...

According to ITIL, “Many organizations are already using some elements of configuration management, often using spreadsheets, local databases, or paper-based systems. In today’s large and complex IT ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

The CMDB can consolidate and reconcile information about an IT environment within a common view, providing greater management control over IT processes. The "common view" enables improvement over a ...

Network management is a complex topic. In today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization. The role of the ...

Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...

BMC Software Inc. this week announced its BMC Atrium Configuration Management Database (CMDB), saying that it’s the first enterprise management software vendor to release such a product for ensuring ...