What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

Business continuity programs are often considered on a standalone basis, but recent incidents that involve security breaches highlight how business continuity, disaster recovery, security and risk ...

In the contemporary business landscape, information technology is the central nervous system of most organizations. Its ...

Cyber security discussions have become increasingly about cyber resilience in recent years, but the concept of being able to bounce back from disruption needs to be applied across the entire business, ...

In IT, failure is not an option. Not surprisingly, organizations have made it a high priority to develop and implement reliable business continuity plans to ensure that IT services are always ...

Managed IT environments often integrate security as a core operational function, including endpoint protection, access ...

As interest grows around the use of new AI technologies and solutions, a major focus has been on improving the service experience and the opportunity to better leverage enterprise service and support ...

Today, we continue our discussion of ITIL, the IT Infrastructure Library, and describe which of its two components – service delivery and service support – is of primary interest to IT organizations.

In the healthcare world, delivering the best patient care is an around-the-clock job, and in order to accomplish this task, it is imperative that hospital and healthcare CIOs, CTOs and technology ...

Disaster recovery or business continuity systems are a necessary expense for most broadcasters in order to ensure that services can be continued if a major incident occurs at their main playout centre ...