Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

In preparing some EMA research papers, I recently spoke with various enterprises about how they are automating their IT systems management, and the benefits they experienced. Several enterprises ...

AI-powered automation reflects your process discipline and data quality. Without controls, it turns flawed assumptions into ...

Many companies accept slow, manual accounts payable processes as an unavoidable part of operations. Paper invoices pile up, data entry consumes valuable time, and approval delays frustrate vendors.

While the idea of boosting government efficiency is enjoying a moment in the political spotlight, it’s not inherently political. Who doesn’t want the U.S. government — or any other organization, be it ...

NetIQ enters IT process automation fray, 10/24/07: NetIQ develops IT process automation software to help customers reduce the manual work across network, security and application management.

Get the latest federal technology news delivered to your inbox. New legislation would push the Department of Veterans Affairs to provide Congress with details on how it plans to use automated tools to ...

HR teams have moved beyond administrative and personnel-focused duties and are now leveraging data, analytics and artificial intelligence to create sweeping changes in the way companies manage people.

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

Benefits of using AP automation Organizations implementing AP automation consistently report four primary advantages that transform their finance operations and deliver measurable business value. Cost ...