By replacing spreadsheet-based processes with FedRAMP-authorized automated workflows, federal agencies can gain real-time ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

IT automation is a challenging product category to evaluate. For instance, for every big technology vendor that has a suite of tools, there are multiple massively popular point solutions that do their ...

Faced with a complex regulatory landscape and intense public and investor scrutiny, financial institutions could use an ...

In the end, critical infrastructure’s biggest quantum risk is the outdated, manual trust models of today. Only by replacing ...

Unauthenticated RCE means anyone on the network can seize full control A maximum-severity bug in the popular automation ...

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...

"Our customers' feedback is the ultimate measure of success," said Becky Carr, chief marketing officer at Billtrust. "These ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...