IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

Learning about IPT hacking may not seem to be high on the list of IT concerns, but you ignore or underestimate it at your own risk. We do not hear of a lot of IP Telephony hacking, but it still goes ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

Avaya submitted two configurations: A no-frills, out-of-the-box Avaya IP telephony deployment with no extra-priced security options; and a maximum-security alternative featuring the same VoIP gear but ...

There are those who remain leery of IP telephony. Nothing you say will convince them that today's IP-PBX systems are as reliable as the good old TDM systems they love. Then there are those of us who ...

Phone configuration: Siemens embraces phone-side configuration of IP-telephony parameters. For example, setting the jitter-buffer size, a key parameter affecting VoIP voice quality, can be modified ...

In an effort to cut costs, my company has decided to migrate from private branch exchanges to IP telephony. By routing calls over our existing IP network and using voice-over-IP links, we can ...

For years, the promise of integrating voice with data on the same network has been making the rounds in the IT space. The significantly lower cost of operating an IP network compared to alternative ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...