BOSTON & WARSAW, Poland--(BUSINESS WIRE)--Grandstream Networks, connecting the world since 2002 with award-winning SIP unified communications solutions, today announced interoperability of their UCM ...

Internet Protocol telephony remains one of the hottest topics in technology and business circles today. Its reach is broad, impacting businesses of all types and sizes--small and large, domestic and ...

Telrex's CallRex Call recording is an easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems. Offered through affordable perpetual or ...

Telrex, the developer of CallRex IP call recording and monitoring software for businesses using IP PBXs or hosted VoIP services, has announced support for the Cisco Smart Business Communications ...

IP call recording and call-center optimization solutions provider Telrex has announced the interoperability of its CallRex Professional IP call recording and monitoring software with 3Com’s ...

ATLANTA--(BUSINESS WIRE)--Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced the latest version of Nexidia Capture, the next ...

Enghouse Interactive, provider of the CallRex suite of IP call recording and contact center optimization solutions, yesterday released version 4.2 of CallRex Call Recording software. Features included ...

TEMPE, AZ -- (MARKET WIRE) -- 06/15/10 -- Resellers and analysts are applauding the new release of the Talkument® and Tracer version 6.1 call recording solutions from OAISYS®, a leader in business ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

AMSTERDAM, September 1, 2010 /PRNewswire/ — CyberTech, the world's fastest-growing and 2nd largest compliancerecording provider, has announced the immediate availability of CyberTechMAX, an unlimited ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...