Internet Protocol telephony remains one of the hottest topics in technology and business circles today. Its reach is broad, impacting businesses of all types and sizes--small and large, domestic and ...

Dubber Corporation Limited, today announced that AT&T Inc. has deployed its leading Unified Call Recording and Voice Intelligence solutions on the AT&T Network through AT&T IP Toll-Free, AT&T Hosted ...

Call Center: What's the real value of IP in the call center? Is it something that managers and in-center personnel need to worry about? Brian Spraetz: IP technology offers the call center specific ...

CallRex suite of IP call recording and contact center optimization solutions, introduced version 4.1 of CallRex Call Recording software. The release is focused on newly added granular security options ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Information technology specialist LG-Ericsson USA ...

Call Center: What's the real value of IP in the call center? Is it something that managers and in-center personnel need to worry about? John Chapman: Yes, managers and in-center personnel should ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

IP call recording and call-center optimization solutions provider Telrex has announced the interoperability of its CallRex Professional IP call recording and monitoring software with 3Com’s ...

Is another whistleblower cop in trouble in Narendra Modi's Gujarat? Sources have told NDTV that the state government could soon file a chargesheet against IPS officer Rahul Sharmafor giving call ...

Your favorite messaging and calling app could reveal your IP address to the person on the other end of a call. And that, essentially, is because most chat apps default to using peer-to-peer ...

- Dubber launches compliant Unified Call Recording and Voice AI on 3 AT&T Networks: AT&T IP Toll-Free Network, AT&T Hosted Voice Service and Cisco Webex Calling with AT&T Business in the United States ...