Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

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Mia needed a new pair of noise-canceling headphones for her upcoming trip to Canada. She clicked a link, browsed the site, found what she liked and checked out in under three minutes. The package ...

Several designers have crowded into a non-descript office in downtown Los Angeles, watching with anticipation as people try out an early prototype of their latest creation. But these researchers, ...

User research and human-centered design consultant Robert Burack writes about how the City, County and their partners are using innovative methods to elevate services, improve internal performance and ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

From a small creative studio to a global design partner, the agency celebrates a decade of helping brands simplify technology through empathy, clarity, and human-centered design. KOLKATA, India, Nov.