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The Management and Supervision in Human Services Certificate program is geared toward professionals who find themselves in a management or supervisory role at an agency or organization, yet have not ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

The strength of the U.S. military is often measured through operational metrics. Mission success rates. Equipment readiness. Technological advantage. These indicators matter, but they tell only part ...