I received so many thoughtful reflections and messages after my last Forbes article on humanoids and Communication Intelligence (CQ) that I felt compelled to explore the topic more deeply. What stood ...

Human communication is an art and a science. Communication is a means to connect deeply yet it can also be a path fraught with miscommunication and adverse and unpredictable behavioural effects. In ...

As the world progresses toward an automated future, concerns regarding job displacement and the impact of technology on the workforce have become increasingly prominent. Studies project a significant ...

Today, when you answer your phone, it may be difficult to tell whether you are talking to a person or a chatbot. As technology improves, organizations are reducing or eliminating access to human ...