Most of the communication workshops I facilitate focus on strategies to help people make greater impact with their words, mostly through effective keynotes and high-stakes presentations. Despite this ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

The best way to start your email is to make an impact — choose a hook that talks directly to your target market’s problem. Your outreach is not just about sending emails. It is about sending the right ...

Copilot integration in Microsoft 365 apps makes it a snap to generate first drafts, revise text, and get instant summaries for long docs or email threads. Here’s how to use Copilot for writing ...

Several decades and thousands of emails later, Naomi Baron can still pinpoint the moment she first encountered what has since become the cockroach of email openers—indestructible, omnipresent, and ...

Carly Quellman, aka Carly Que, is a multimedia strategist and storyteller at the intersection of technology and the humanities, investigating how perspective can enhance, rather than overstimulate, ...