We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

When you use Windows Server, it becomes normal to use Windows Remote Assistance. However, if you haven’t used it earlier, you can follow this guide to enable, disable, set up, and use Remote ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Save this invitation as a file Use email to send an invitation Use Easy Connect The second option is probably the easiest way to connect a remote computer that is not connected to your network.

If you want to access your computer via your phone from anywhere, you can try a remote desktop app. However, if you don't ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

Recent iPhones offer Emergency SOS via satellite, but not every mishap is life threatening. When non-emergency help is needed, Roadside Assistance via satellite is available. It’s a feature that ...

Apple is far from a perfect company, but the one thing that users can always count on is that the brand's family of high-end electronics can work in sync with one another. Chances are if you have more ...

Apple’s new iPhone 15 launched last week, and one of the features it comes with is Roadside Assistance via Satellite, this guide will show you how to use this feature on the iPhone 15 and also the ...

i'm trying to use remote assistance on xp pro on both machines using internet and it works, i can see his desktop and whatever he's doing but i can't actually use his computer myself on my computer. i ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...