As health insurance companies across the nation use artificial intelligence more often to decide what gets covered, patients and doctors may be getting left in the dark about the algorithms that deny ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

As AI pushes claims insights from quarterly reviews to near-real-time signals, insurers across Australia and New Zealand are ...

The US insurance industry faces a compounding crisis: the Bureau of Labor Statistics projects nearly 400,000 workers will leave through attrition by 2026, while claim volumes continue rising and ...

Jennifer D. Oliva currently receives funding from NIDA to research the impact of pharmaceutical industry messaging on the opioid crisis among U.S. Military Veterans. She is affiliated with the ...