At some point, your PPC performance will take a nose-dive. Once you’ve managed PPC campaigns long enough, you will likely navigate numerous crises. Pinpointing the source of a specific issue can be ...

Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to engineers diagnosing faults in complex machinery, finding the source of a ...

The 2023 ECCP re-emphasized the need for both performing a root cause analysis but equally importantly using it to remediate your compliance program. It stated, “a hallmark of a compliance program ...

Root Cause Analysis (RCA) can be an effective tool for improving live video workflows. In a recent interview with Streaming Media's Tim Siglin at Streaming Media East 2022, Zixi CEO Gordon Brooks ...

How can finance functions add more value? It’s a challenge accountants and finance professionals in business and industry increasingly face. One way to boost efficiency and productivity is by speeding ...

This is the final post in the Business Continuity Event Planning series. We close with a look at how to manage the process, how to improve response, recovery, and prevent recurrence of an event. In ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Three weeks after a massive IT outage brought the world to its knees, CrowdStrike has just unveiled a detailed Root Cause Analysis report. The July 19 systems crash left an indelible mark, causing ...