Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

I was looking around on my RRAS box at work, checked a couple of things, and one of the programs (uninstall wizard) refuses to close down. Start - Shutdown now has the machine stuck and I can't launch ...