Research shows that companies devote too little effort to examining problems before trying to solve them. By jumping immediately into problem-solving, teams limit their ability to design innovative ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable of almost anything. Jo excels at intuitive problem-solving. Over her life, ...

My “aha” moment with AI didn’t start in the boardroom. It started in my music room. While I’ve been experimenting with generative AI tools for a few years, when I started exploring how they could help ...

Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...