When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Job interviews are often one of the most nerve-wracking ...

Did you freeze up the last time an interviewer opened a question with "Tell me about a time when…"? That's a behavioral interview question, and many interviewees find them tricky to handle. Job ...

Tech interviews can intimidate even seasoned interviewees. Many companies take candidates through multiple rounds of interviews, each with its own focus. How should you prepare before the interview?

Job interviews are nerve-wracking for any job seeker. Even if you spend hours preparing, you can never be certain you won’t be caught off-guard with a tough interview question — and it can be hard to ...

Any service member about to enter the civilian workforce will need to prepare for job searching, resume writing and, of course, the all-important job interview. The interview is where the rubber meets ...

A career strategist gives the inside scoop on polishing your virtual interviews and presentations in her new book.

The goal of an interview is to assess a job candidate’s skillset and career achievements as part of determining whether that person might be a favorable addition to a company’s team and corporate ...

It’s a ubiquitous phrase. But here’s why you should eliminate it from your vocabulary before your next big interview. No matter how far along you are in your career, knowing how to answer questions ...

Veterans and spouses know they need to practice interview questions before they go into an interview. Well, they ought to practice. They are, in fact, much more likely to nail the interview if they do ...