“Conversational receptiveness is using language to show your counterpart that you are actively engaged with their point of view,” she explained in a recent interview with UC Berkeley’s Greater Good ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

What to say when you don't know what to say. Whether at a grocery store or in the middle of a work event, we've all been in situation where we needed or wanted to talk to someone but didn't know where ...