Amazon's Prime Day event, running from July 8 to 11, is just around the corner. If you're planning to stock up on tech, household essentials or that robot vacuum you've been eyeing, there's something ...

Amazon has started issuing refunds from a $2.5 billion settlement to some 35 million customers. According to the Federal Trade Commission, most customers can expect to receive a payment of up to $51 ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

In a settlement with the FTC, Amazon will have to pay out over a billion dollars to US customers for “deceptive” sign-up and cancellation processes. Amazon customers with a Prime subscription will ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...