Focusing price increases on certain products and situations, like rush orders, can reduce the shock to customers. Many, or all, of the products featured on this page are from our advertising partners ...
Great customer relationships don’t just happen—they’re built through trust, responsiveness and an ongoing commitment to making customers feel heard. The most successful brands go beyond transactional ...
The cost of goods is going up. Labor is going up. And, for the consumer, that means the price of everything is skyrocketing. Just take a look at inflation over the past several years. In June of 2022, ...
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. It’s indisputable that online reviews have become one of the ...
HR often sorts out relationship dynamics between co-workers, but what about external harassment? Business leaders should know that they can be legally liable for harassment and discrimination born ...
From Idea to Icon — The 2 Keys You Need to Unlock Sustained Success and Influence as an Entrepreneur
A relentless entrepreneurial drive and strong personal brand are the keys to unlocking sustained growth and influence. In this article, I discuss the components you need to prioritize in order to ...
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