What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

Q: How can I handle rude colleagues? ACE advises: We live in tense times. Rude and uncivil behavior — especially at work — seems to be on the rise. In a 2022 Harvard Business Review article, Christine ...

Standing your ground when someone is rude can feel like walking a tightrope between assertiveness and courtesy. In our everyday interactions, it's essential to protect your peace without stooping to ...

Dear Eric: About three years ago, a work friend “T” and I quickly became close. T professed her (platonic) love effusively. I, a non-trusting person who usually keeps people at arm’s length, believed ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. In the process of making friends and maintaining friendships, ...

Dear Eric: At the family Thanksgiving gathering, my father-in-law’s girlfriend was asked to pass my drink to me. Instead of grabbing the cup on the outside she put a finger on the inside and a finger ...

Complaints about rudeness in others aren't new to contemporary society, but modern life certainly presents many opportunities to be uncivil. There are the people who can't resist checking their ...

We've all been there: you're at a family party, business conference or networking event and you find yourself engaging in small talk. It's almost impossible to go through life without having to ...