What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

Staying calm and respectful can be challenging, but could make all the difference, Elisabeth Mahase hears Michael El Boghdady, senior trainee registrar in general surgery and director of education at ...

Managing rule-breakers isn’t easy, but with empathy and firmness, you can lead your team forward and stay focused on what matters. Have you ever worked with someone who was great at their job, yet ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

When we run up against difficult emotions, one of the places I find that people get most tripped up is expecting that there is a certain way that one should feel. And, taking this further, that often ...