Salesforce has detailed how AI is reducing customer support workload, enabling it to redeploy staff and slow hiring for ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

Salesforce has unveiled the newest version of Slack, which comes with a whole host of new AI features to add to its ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

You might say that Marc Benioff and his colleagues — software developers Parker Harris, Dave Moellenhoff, and Frank Dominguez — changed the world when they created Salesforce (CRM) in 1999. Before ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Welcome to No Jitter’s Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. In ...

Good morning, everyone. Welcome to our session today, a topic that all of us can perhaps relate to as employees. Employee Support is Broken - Here's How to Fix It with AI. So in our session today, ...

San Francisco-based technology company Salesforce is following a trend by requiring employees to return to the office in person, according to an update on the company's website. An internal memo ...

Solutions by Text has integrated its FinText compliant messaging platform into Salesforce Marketing Cloud. The update brings ...

Software giant Salesforce, an early champion of remote work in Indianapolis, is asking most of its employees to come back to the office at least three times a week. The company told its employees ...