Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

We all have times when we're shouldering the burden of a problem we can't solve right away. For example, you might receive a stressful letter on a Friday that requires calling a government office that ...

You probably don’t need more time. By Jancee Dunn When I look back on all the major decisions I’ve dithered over, I could scream. It took me a decade to commit to becoming a parent. I wavered for a ...

Identifying and resolving pain points is fundamental to launching successful businesses. Customer validation and market analysis are critical steps toward understanding if a problem is worth solving.

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...

On my NPR-San Francisco show, listeners would call in with a problem and, in a few minutes, I had to come up with an approach that we both felt good about. Over the years, I refined the approach and ...