Scott White still marvels at how quickly artificial intelligence has transformed from a novelty into a true work partner. Just over a year ago, the product lead for Claude AI at Anthropic watched as ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

For all the progress made by large language models, most AI systems still share a fundamental weakness. They are static. Once trained, they rely on fixed behaviors and rigid tool use, which limits how ...