Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026.

Of the $2.5 billion settlement, $1 billion is earmarked as an FTC fine. The remaining $1.5 billion is being divided among ...

In January 2026, Amazon began sending claim notices by mail or email to eligible Prime customers who did not receive an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

November 24, 2023 Add as a preferred source on Google Add as a preferred source on Google Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done ...