Santa has a hotline, and you can call him to find out if you're on his "Nice List" or let him know what gifts you're looking ...

For those looking to keep tabs on the big man, here's what to know about the NORAD and Google Santa trackers for 2025.

Washington — The office that asked federal workers to document five things they accomplished over the past week told executive branch officials on Monday that individual agencies can decide how to ...

How IVR Analytics Fixes Call Flow Issues and Frees Up Agents Your email has been sent Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do ...

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.