Main Street’s not dazzled by AI’s big promises. Small businesses are testing it cautiously, leaning on features tucked into their daily software. A little over a year ago, the U.S. Chamber of Commerce ...

Marco Santos is Global CEO of GFT. I write about topics at the intersection of AI, financial services, manufacturing and leadership. AI knows everything—and also nothing. It knows how to learn, but it ...

As health insurers increasingly rely on artificial intelligence to process claims, denials have been on the rise. In 2023, about 73 million Americans on Affordable Care Act plans had their claims for ...

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Artificial intelligence is changing how people shop, with consumers using AI tools, like Google's Gemini and Open AI's Chat GPT, to research items and find the best deals. Artificial intelligence is ...