The explosive popularity of online guest reviews on numerous review platforms has made it imperative for hotels to adopt reputation and review management software to benchmark guest satisfaction. This ...

Fostering a personal relationship with guests, which is critical for hotels looking to build loyalty and drive direct bookings, has never been easier through multiple online channels. However, tools ...

ORLANDO, Fla.--(BUSINESS WIRE)--Vantage Hospitality Group, Inc., whose economy through upscale hotel brands include Americas Best Value Inn ®, Canadas Best Value Inn ®, Chinas Best Value Inn ®, Value ...

Managing an online reputation is imperative to growing a business. Knowing your company’s weak points is important so you know where to focus your attention, but who is going to tell you? The obvious ...