Only 21 percent of patients engaged with the business office after discharge are completely satisfied with the hospital billing process, according to Connance’s 2011 Consumer Impact Study. The survey ...

Airlines often send their passengers off with a cheery announcement along the lines of “We know you have a choice of carriers, and we thank you for choosing us.” Will the same spiel become a staple of ...

Health providers continued their push for officials to change the way out-of-network billing disputes are handled, and ask several federal departments for clarity on a requirement to provide uninsured ...

AblePay is a new business in downtown Bethlehem trying to streamline the hospital billing process for patients. Currently, hospitals make on average anywhere from 17 to 30 cents on the dollar for ...

Physician and hospital groups are slamming the Biden administration’s latest surprise billing rule, charging that it unfairly tilts a dispute process over out-of-network charges in insurers’ favor.

As more health systems merge, consolidate and diversify, many organizations are looking to combine disparate hospital and physician billing offices into one single billing office. One reason for this ...

Operating revenue cycle and patient experience in separate silos doesn't make sense in an era when the patient is responsible for more of a hospital's revenue. For many healthcare organizations, ...

Dozens of people every day could provide care or services at this stage, when a patient is moved to an inpatient room. This is a labor-intensive stage that typically lasts about four days. In addition ...

A new study shows a third of healthcare consumers are unsatisfied with their provider's digital billing process, an issue often associated with bills going into collections. The study found that 34% ...

There's no stopping Mary Higgins. The 95-year-old Wilmington, Delaware, resident lived in her own apartment and, with the help of her dear friend of 50 years, Regina Titus, mostly took care of herself ...

The American Hospital Association (AHA) and the American Medical Association (AMA) have filed a joint lawsuit against the federal government, challenging the Biden administration's implementation of ...