Web Help Desk 5.1, a Web application for technical support, is now available from MacsDesign Studio. Designed for education and small to medium sized business customers, Web Help Desk is built with ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

Suppose you’re hired as a software development company’s manager for a support technician team. On your first day at work, you’re hastily introduced to the help desk application that’s been internally ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...