Readers really enjoyed our last compilation of “Crazy questions that stump the help desk,” and many sent in stories of their own bizarre experiences with users for everyone to enjoy. One reader ...

Almost 10 years after the student-run technology help desk launched at Burlington High School in Massachusetts, it’s not only popular, but also offers a wealth of examples of how to help students ...

No matter how you are connected to the COVID-19 coronavirus outbreak, we want to hear from you. Help make sure our journalism is focused on the right issues by sharing your questions, concerns and ...

Help desks are a growing feature that is commonly found on websites to help users get the most out of a tool, application or platform. However, a help desk can't just be viewed as a functional ...

As part of OFCCP’s continuing efforts at transparency, the Agency in late-November 2018 issued a Directive stating it would develop “a dynamic and searchable publically available source of Help Desk ...

Computerworld.com has a "Help Desk" e-mail submission page for readers to report site problems or ask questions about how the site works. Some readers, however, find more creative ways to use this ...

For the last several weeks, our Help Desk email inbox has been inundated with questions from readers like yourself hoping to make sense of the technology in your life. And once again, we’re here to ...

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Computerworld.com's "Help Desk" e-mail submission page is designed so readers can report site problems or ask questions about how the site works. But their requests for help go far beyond that.