When it comes to customer satisfaction, COVID-19 raised the stakes, with consumers quickly becoming accustomed to having retailers and other service providers respond to their needs as rapidly as ...
Opinions expressed by Digital Journal contributors are their own. In the current industry landscape, healthcare systems across the globe are evolving toward more responsive and data-driven models. The ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--Satisfaction is rising dramatically for U.S. health care on both the insurance side and the provider side. Health insurance satisfaction surges 4% to a record-high ...
The National Committee for Quality Assurance, a D.C.-based nonprofit, has released a system that compares health insurance plan ratings based on patient satisfaction, treatment and outcomes. The ...
Quality and reliability of mobile apps continue to lead the way for experience benchmarks in health insurance. Humana paces the country's largest health insurers in customer satisfaction after ...
Individuals covered under private insurance more often report higher care costs, poor access to services and less satisfaction with their care than those under a publicly sponsored program, according ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--Americans find little to be satisfied with when it comes to financial services. Following a slight dip last year, overall customer satisfaction in the Finance and ...
While Americans are either excited, confused, or angrily tempted to repeat the words from the old cowboy ballad “Get Along Little DOGE (sic),” to the frenetic government efforts to control cost, ...
PerfectQuote, Inc., the leading group health digital quoting and distribution platform, today announced a new partnership with Texicare, the health affiliate of Texas Mutual, to provide PerfectQuote ...
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