Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

CHICAGO (CBS) --A Morning Insiders' story about Google customer service really touched a nerve. We told you about C.J. Dimayuga, who struggled to return a defective phone to Google, despite more than ...

CHICAGO (CBS) --Google. It's the website many of us turn to when we need to know something, but have you ever tried to deal with actual human beings at the tech giant? CBS 2 Morning Insider Lauren ...

When a customer has a problem, or a suggestion, or a bug report to share, they want customer service assistance immediately. And what could be more immediate than being able to reach customer service ...

Google Ads has started rolling out its paid customer support service for small businesses. PPC expert Natasha Kaurra spotted the new feature on her account for the first time and decided to provide a ...

Forward-looking: Most people dread calling customer service numbers because it usually means navigating a menu of automated options and then waiting on hold while listening to elevator music, ...