Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

Ever forced yourself to have a tough talk with someone in your life and found success? ‘Say More’ discusses how to have difficult conversations. What does it take to be a good communicator? Do you ...

In a previous post, 10 steps were outlined on how to have a difficult conversation. Before actually having the conversation, a lot of work needs to go into preparing for the conversation. Specifically ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

A question for the neighbor or neighbors who egged our garage and car a while back, who deposited dog droppings under our “We believe in love” signs, and who more recently left in our driveway copies ...