The I-Team is getting results after uncovering a new tax scam that could target people getting their tax refunds deposited onto apps. ABC 7 Consumer Investigative Reporter Jason Knowles talked to a ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Add Yahoo as a preferred source to see more of our stories on Google. There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky ...

Shady hotel booking sites, misleading customer service numbers and hacked airline loyalty accounts have snared travelers. Here’s how to avoid getting scammed. By Seth Kugel Seth Kugel writes the ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

On any given day, there are few things more infuriating than encounters with lousy customer service. The frustration of waiting on hold, the labyrinth of automated recordings, and bot-generated ...