I was on the phone with the phone company – in a manner of speaking. I wasn’t actually talking to a person – and that was the problem. I had two issues that needed addressing: involving service, one, ...
Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...
Opinions expressed by Entrepreneur contributors are their own. When Angel.com founder and CEO Michael Zirngibl, 36, first heard of www.gethuman.com in November 2005, he thought the site–which helps ...
Want 17 hours of your life back? Consider outsourcing some of your customer-service woes. A growing number of companies is offering to shoulder the burden of bill negotiations, fee waivers and other ...
Want 17 hours of your life back? Consider outsourcing some of your customer-service woes. A growing number of companies is offering to shoulder the burden of bill negotiations, fee waivers and other ...
GetHuman.com aims to help you navigate the system and get an actual person on the line.It's designed to help you quickly get past the automation to reach an actual person. It has a database of ...
If you think your automated customer service system is annoying callers, you’re probably right. A segment on the Today Show featured Paul English, the chief technology officer at travel search site ...
Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...
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