New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any organisation Now, Genesys customers can take advantage of a ...
Genesys, which is backed by Hellman & Friedman, Permira Funds and Technology Crossover Ventures, has acquired Montreal-based nGUVU, a cloud-based software provider of gamified solutions. nGUVU’s ...
Montreal-based contact center software firm Genesys has acquired machine learning and behavioral analytics company nGUVU, for an undisclosed sum. nGUVU offers an employee engagement platform for ...
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