Genesys Telecommunications Laboratories Inc., a call-center software company that counts Permira and Technology Crossover Ventures as backers, agreed to buy rival firm Interactive Intelligence Group ...

Genesys, an AI-driven developer of call center software, said on Monday it has confidentially filed for an initial public offering in the United States, signaling growing investor appetite for new ...

Aug 31 (Reuters) - Privately-held contact center company Genesys agreed to buy Interactive Intelligence Group Inc for about $1.4 billion as it looked to build scale in the face of fierce competition ...

Genesys Telecommunications Laboratories Inc, a provider of call center software, said it would buy rival Interactive Intelligence Group Inc for about $1.4 billion. The $60.50 per share offer is at a ...

(Reuters) -Genesys said on Monday it has confidentially filed for an initial public offering in the United States, becoming the latest tech firm to bet on the booming AI market to attract investors.

(Reuters) - Genesys Telecommunications Laboratories Inc, a U.S. provider of call center software, is in talks to acquire the contact center business that its peer Avaya Inc [AVXX.UL] is hoping to sell ...

CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...

Genesys Telecommunications Laboratories Inc., Daly City, Calif., a subsidiary of Alcatel, announced that U.S. Xpress Enterprises Inc. has installed Genesys call center software. U.S. Xpress is the ...

IBM and Genesys, an Alcatel-Lucent company, have been developing, marketing and deploying call center solutions together for eight years and have more than 300 joint customers around the world, ...

Contact center software firm Genesys Telecommunications Laboratories Inc. is bringing its suite of customer experience and call center technology to Google Cloud. The company said today its Genesys ...

Call-center software company Genesys said it agreed to buy rival firm Interactive Intelligence Group Inc. for roughly $1.4 billion, as it seeks to bulk up amid a changing consumer landscape. Under the ...