With technology moving too fast for cable subscribers to keep up, Comcast is launching its own version of Best Buy’s “Geek Squad,” a response team of computer handymen deployed to fix all manner of ...

Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

You've got tech questions, we've found the answers. We've asked the tech experts at the Geek Squad to help you make the most of your technology, answering your thorniest tech questions. So if you're ...

This week, a reader writes, "I have a Best Buy/Geek Squad account and in the years past I have allowed their techs to take over my PC remotely to clean it up so that it runs faster. Do you think I am ...

The founder of the Geek Squad technical support service, which operates out of Best Buy electronics stores, instructed New Orleans entrepreneurs Thursday on using their companies' identities as ...

Traveling out of O'Hare in December is always a gamble. So while you're stuck waiting for your plane to pull up to the gate, you might as well get that weird iPhone glitch looked at. From Dec. 15 to ...