The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

With technology moving too fast for cable subscribers to keep up, Comcast is launching its own version of Best Buy’s “Geek Squad,” a response team of computer handymen deployed to fix all manner of ...

Forget about being put on hold for an hour to reach an unhelpful voice in tech support. These days, there is no shortage of “geeks” waiting to visit your home and give your system a hands-on look. For ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

Tackling computer glitches yourself is so 2008. “About 15% of home computers are infected with malware so fixing them has gone the way of lawn-mower service — it’s no longer a do-it-yourself thing,” ...

The executive in charge of Geek Squad is leaving Best Buy Co. Inc. as the company shifts most of its attention to fixing store operations, reducing costs and revamping BestBuy.com. George Sherman, ...