It’s Monday morning. You groggily open your email inbox and come across a set of photos from a cousin you haven’t spoken to in years. ‘Summer Trip!!!’, it’s called. You double-click, shrug as nothing ...

The relationship between the FBI and employees of Best Buy's computer and device repair unit Geek Squad is more complex than first thought, according to newly released documents. Records posted ...

When your computer suddenly won’t boot, or swallows an important data file, or has contracted what looks like a virus, where do you turn? Based on the lines I’ve seen at my local Best Buy, plenty of ...

If you’ve tried to get your computer fixed in the U.S. in the past 25 years or so, you’ve probably heard of the Geek Squad. Since 1994 the company has offered computer repair services, and its 2002 ...

(KPIX 5) -- Details have emerged on a secret relationship between the FBI and one of the country's biggest computer retailers. Before you head off to your local Best Buy to drop off that busted laptop ...

Markevis Gideon knows you can’t stand Geek Squad. He used to work for Best Buy’s ubiquitous tech-support arm, known for its black-and-white Beetles Priuses and its never-ending turnaround times. But ...