MINNEAPOLIS--(BUSINESS WIRE)--For the first time, Best Buy customers can get help for all their technology and appliances, immediately and easily, no matter where or when they bought them. Best Buy ...

Once grandma gets her $40 coupon for a converter box and buys the box from her local big-box retailer, how on Earth is she going to rig it to the old Zenith? According to Best Buy, members of its Geek ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

This week, a reader writes, "I have a Best Buy/Geek Squad account and in the years past I have allowed their techs to take over my PC remotely to clean it up so that it runs faster. Do you think I am ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...