Once grandma gets her $40 coupon for a converter box and buys the box from her local big-box retailer, how on Earth is she going to rig it to the old Zenith? According to Best Buy, members of its Geek ...

SAN JOSE, Calif. — The first time Bruce Dougherty tried to get his home wireless network up and running, it was a bust. The former marketing executive had to enlist his son's help, and still there ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

If you read HotHardware, and judging by your eyes reading this text, you do, you're probably well versed enough in tech to have no problem setting up your new digital devices. We're not just talking ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Robert Stephens recalls with precision the night he signed the deal that would put his sassy startup, Geek Squad, under the corporate umbrella of Best Buy. Parked in an alley outside the lawyers’ ...

A new scam reportedly from a group called 'Geek Squad' is targeting Internet users and could put your personal data at risk. The cyberattack involves a phishing scam where criminals pretend to be Best ...

In recent months, Amazon has made headlines as the company continues to expand its e-commerce retail business across different verticals ranging from transportation & logistics, to grocery stores and ...

The Electronic Frontier Foundation (EFF) has filed a Freedom of Information Act (FOIA) lawsuit against the FBI for the purpose of obtaining documents that reveal more details about the Bureau's close ...

It’s pretty common for scammers to impersonate legitimate companies or government agencies in an attempt to steal your money. You know the calls. The IRS says if you don’t pay your overdue taxes ...

The LA-based crew at West Coast Customs and the tie-wearing computer techs at Best Buy’s Geek Squad might not have much in common, but the two companies will now be forever linked thanks to a ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...