Airport gate agents share the 10 most common boarding mistakes they see flight passengers make. Here, shop the 10 travel ...

That’s one way to handle a gate lice infestation. Over the past few years, there’s been an uptick in people bum-rushing the boarding area before their turn. However, one enterprising Delta gate agent ...

“Kudos to that gate agent,” one user commented on the airport worker’s solution Natalia Senanayake is an Editorial Assistant, Lifestyle at PEOPLE. She covers all things travel and home, from ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

Ah, yes, the gate agents—the airline personnel standing at that small desk filled with outdated computers near the jetway entrance. Ostensibly, gate agents are there to help you, but their main task ...

I was flying alone with my 2-year-old, and she was overtired and crying. The gate agent said I needed to calm her down before boarding. A woman behind me carried all my stuff so I could hold my child ...

The heated exchange happened at Hollywood Burbank Airport in California when passengers waiting to board a morning flight that had been delayed for over eight hours began questioning the holdup, ...

"Everyone's gonna shut up and we're gonna say this once and we're only gonna say it again because we're frustrated as hell," the gate agent told passengers. A Spirit Airlines gate agent was captured ...

A gate agent with VietJet has reportedly been penalized for tearing up a passenger’s ticket after he arrived to the gate only moments before his plane was about to take off. As reported by 9 News ...

Spirit Airlines says the person who escorted a child onto the wrong flight last week is no longer working for the company. The 6-year-old was supposed to fly from Philadelphia to visit his grandmother ...

The gate agent allegedly called the dad a "safety threat." — -- A Minneapolis man said he and his two children were kicked off a Southwest Airlines flight after the father tweeted about a “rude” ...