ALBANY - National Grid is in the process of installing so-called smart meters at the homes of its gas and electric customers. National Grid spokesman Patrick Stella confirmed that some local customers ...

One topic that's been constantly addressed in public hearings and on social media isconcerns over customer service. Nilsen said she feels her roots provide an insight into addressing those concerns.

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

This ultrasonic meter from Spire may appear on the outside of your home. The company is gradually replacing older “diaphragm” style meters with these new meters, which measure gas flow more frequently ...

The Borough of Chambersburg is planning multiple modernization projects for its utility departments. Natural gas, water, and electric departments are all moving to replace existing meters with ...