Our troubleshooting problem involves a complaint from a customer who is concerned that their 9-year-old electric furnace is running excessively and wasting energy. The customer also tells the ...

The equipment in this month’s troubleshooting problem is an electric furnace that has been in service for at least ten years, according to the customer who is reporting that the unit is running almost ...

As idyllic as camping is, problems happen. Sometimes, the AC doesn’t cool the camper enough. Other times, the awning gets stuck, leaving your family baking in the sun. Winter has its share of issues ...