Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

Frontier customers are having to say goodbye to phone calls as the airline moves to fully digital customer service. Frontier Airlines, which has a poor reputation for customer service, eliminated ...

I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

HESPERIA, Mich. — An apparent communication breakdown has left the residents of the Hesperia community without phone service for days. Terry LeBaron said he lost service nearly two weeks ago after a ...

Editor's note: Originally published on June 28. The Pennsylvania Public Utility Commission (PUC) plans to hold a hearing on Wednesday in George A. Smith Middle School in Eden Township to gather ...

Nov. 28 (UPI) --Frontier Airlines is cutting the cord on its customer service phone line forcing travelers to go online to book flights or make travel changes. Frontier Airlines announced the switch ...

For six months, Hacienda Heights resident Michael Weiner could not get a dial tone on his landline. He tried to get an answer from his phone company, Frontier Communications, but was told that it was ...

FRUITPORT, Mich. — Donald Kraus often flips through channels at his home in Fruitport. He also tried flipping through internet and TV providers, and landed on Frontier Internet in November of 2024. "I ...