As the old saying goes, there’s no such thing as a free lunch. But doesn’t any meal taste better when someone else pays the bill? In this case, the meal is conference calling, and the company picking ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...

In an effort strengthen its client relationships, the click-to-call services provider eStara on Tuesday said it will temporarily provide free-call tracking numbers to a number of its clients, ...

Patient News has introduced a new call-tracking service that allows dentists to see exactly how many calls from potential patients are coming into their practice as a direct result of their Patient ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

RALEIGH, N.C.--(BUSINESS WIRE)--Bandwidth, one of the nation’s leading communications technology companies, today announced KeyMetric, a leading marketing and advertising analytics company, has chosen ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...