Why SOPs are rarely followed, often cited, and in need of follow-through. At a recent industry workshop, I heard an FDA speaker clarify the concept of "compliance" into four simple statements: Say ...

While Pete the salesman at Furn-A-Kit was checking the computer to confirm the bookcase I wanted was in stock, he asked if I was aware the furniture needed to be assembled. He said many people ship ...

A new software system helps robots to more effectively act on instructions from people, who by nature give commands that range from simple and straightforward to those that are more complex and imply ...