Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

Several Outlook users, on different forums, have reported encountering the error “OST file cannot be opened,” when trying to open the application or sending ...

Several Microsoft PowerPoint users have reported that it doesn’t let them insert a video into their presentation slides. They keep getting the “PowerPoint cannot ...

There are instances where users reports getting an error “File is open in COM surrogate” when trying to access or rename and edit a file on Windows Properties ...

Microsoft Outlook comes in two varieties: there's the Outlook.com email service and the Outlook inbox software. In the case of the latter product, you may run into a ...