The iconic retail visionary Harry Gordon Selfridge is famously quoted saying “the customer is always right.” While this is a statement worthy of some debate, the bottom line is this – in order to be ...

Flexibility makes a lot of people nervous. It can signal uncertainty, a hesitation to commit or an undesirable compromise. As you prepare for 2023, however, it may be a good time to reframe your ...

Over the past few years, as our collective understanding of racial, ethnic, gender, and socioeconomic disparities has entered the mainstream, the call for equitable care has moved from obscure to ...

Orin Edwards strives for excellence in all aspects of life. As part of Miami RedHawks football, Orin shines as a leader on and off the field. As a student, he understands the essential importance of ...

Forbes contributors publish independent expert analyses and insights. I write about how to drive more value with data and analytics. If you read a lot of data-related articles or social media posts, ...